One conversation, wherever it starts.
IP Telephony & Unified Communications
Business communication over the network you already run, the call platform, the handsets, the carrier connection and video on one platform.
- IP PBX & IP Phones
- SIP Trunking
- Contact Centre
- Multi-site
Overview
Voice And Collaboration On One Platform
Business communication runs over the same network as everything else. Bringing the call platform, the handsets on the desk, the carrier connection and video onto one properly protected platform gives you a single environment to manage rather than several that have to be kept in step.
What we provide
IP Telephony & UC
The components we design, implement and support within this area.
IP PBX & IP Phones
The call platform and the handsets on the desk. Extensions, routing and voicemail managed centrally rather than per line, with the IP phones supplied and configured to match.
SIP Trunking
Connects the phone system to the carrier over the data network, replacing fixed physical lines with capacity that can be scaled up or down.
Contact Centre Solutions
Queueing, routing and agent handling for teams whose job is answering calls, with reporting on what happened to each one.
Video Conferencing & Collaboration
Video meetings, chat and shared workspaces alongside voice, so a conversation can move between them without starting again.
Our approach
From Discovery To Ongoing Support
The same seven steps on a single office and a multi-site rollout. Only the scale changes.
- 01Discover
Understand your business, users, locations, applications and operational requirements.
- 02Assess
Evaluate existing infrastructure, identify limitations and establish technical requirements.
- 03Design
Develop the appropriate architecture, technology stack and implementation approach.
- 04Deploy
Execute implementation with structured project management and minimal operational disruption.
- 05Validate
Test, commission and verify the deployed environment.
- 06Document
Deliver relevant configuration, infrastructure and project documentation.
- 07Manage
Provide ongoing support, maintenance and optimisation.
What Your Organisation Gains
- Centralised management of users and extensions
- One communications environment across locations
- Support for remote and mobile users
Planning IP Telephony & UC Work?
Moving off traditional lines, or joining several sites onto one platform? Tell us how your organisation answers the phone today.